Privacy, with care.

We may use relevant information to:

• ✳ Respond to enquiries and discuss potential projects.
• ✳ Understand your requirements and prepare proposals, estimates or project briefs.
• ✳ Communicate with clients, coordinate agreed services and maintain project records.
• ✳ Operate, maintain, troubleshoot and improve our website and enquiry process.
• ✳ Protect our studio, website, clients and communications against misuse, fraud or security issues.
• ✳ Meet applicable legal, accounting, contractual and regulatory obligations.

We aim to use information only for purposes that are relevant to our relationship with you, consistent with the context in which it was collected, or otherwise permitted by law.

We will not use your contact details for promotional communications unless we have an appropriate basis to do so. Where consent is required, you can withdraw it as permitted by applicable law.

We do not intend to sell your personal information. We may disclose relevant information in limited circumstances, including:

Where appropriate, we seek to limit shared information to what is reasonably necessary and expect relevant service providers to handle it responsibly. The exact safeguards depend on the service, the information involved and applicable law.

Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website performance or improve the browsing experience. The technologies in use depend on how the website is configured.

Some cookies may be set by third-party services integrated into the website. Those services may process information according to their own privacy policies.

You can review the cookie controls available on our website and manage cookies through your browser settings. Blocking certain cookies may affect some website features. Where consent is legally required for non-essential cookies or similar technologies, the appropriate consent mechanism should be used.

We do not make a claim that any particular analytics, advertising or tracking technology is active on this website unless it has been configured and verified.

We aim to take reasonable and appropriate measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse. Depending on the systems used, these measures may include access restrictions, secure accounts, software updates and safeguards provided by our service providers.

No website, email service or method of electronic transmission can be guaranteed to be completely secure. Please exercise care when sharing confidential project documents or personal information online.

If you believe that information you have shared with us has been compromised, please contact the studio so that we can assess the matter and take appropriate steps.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain relevant project and business records, to resolve disputes, to enforce agreements or to meet applicable legal obligations.

Retention periods may differ depending on whether information relates to an initial enquiry, an ongoing project, contractual records or a legal requirement. When information is no longer needed, we aim to delete it, anonymise it or securely dispose of it, subject to applicable law and legitimate record-keeping needs.

Depending on applicable law and the circumstances of the processing, you may be entitled to request access to certain personal information, correction or updating of inaccurate information, deletion of information, withdrawal of consent or other available remedies.

You may also ask us to clarify how information you have provided is being used. We may need to verify your identity before acting on a request and may retain certain records where required or permitted by law.

To make a privacy request, contact us using the details in the final section of this policy. Please describe your request clearly and avoid including unnecessary sensitive information in your message.

We will review and respond to requests in accordance with applicable law. If you withdraw consent, this will not affect processing already carried out lawfully before withdrawal.

Our website may contain links to external websites, social media platforms or other online services. These services are operated independently and may have their own privacy policies, cookie practices and terms.

We do not control the privacy practices or content of third-party websites. We encourage you to review their policies before sharing personal information with them.

We may update this Privacy Policy from time to time to reflect changes in our website, studio operations, services or applicable legal requirements.

The revised policy will be published on this page with an updated revision date. Where required by law, we will provide additional notice or obtain consent for relevant changes.