Privacy Policy

Information We Collect

When you interact with Straal Healthcare or use our website, we may collect the following types of personal and technical information:

• Contact & Identification: full name, email, phone, mailing address, and organization details.
• Health & Service Data: medical inquiries, appointment details, consultation records, and related correspondence.
• Communication Logs: messages exchanged via contact forms, emails, or live chat.
• Technical & Usage Data: IP address, device type, browser, pages visited, and interaction timestamps collected via cookies and analytics tools.

How We Use Your Information

Your information is used to provide and improve our services with strict adherence to privacy standards, including:

• Delivering requested healthcare consultations and support.
• Managing your appointments, records, and communication preferences.
• Responding efficiently to your inquiries and service requests.
• Sending you service updates and promotional content only with your explicit consent.
• Enhancing website functionality, security, and user experience through data analysis.
• Ensuring legal compliance and protecting Straal Healthcare’s rights and safety.

Legal Grounds for Processing

We process your data based on one or more of the following lawful reasons:

• Consent: when you agree to marketing communications or specific service terms.
• Contractual Necessity: to provide healthcare services or fulfill your requests.
• Legal Obligations: to comply with healthcare regulations, data protection laws, or tax requirements.
• Legitimate Interests: to improve our services and maintain security, balanced against your privacy rights.

Consent and Your Rights

You may withdraw any marketing consent at any time by clicking unsubscribe links or contacting us directly. Subject to applicable laws, you have the right to:

• Access and receive a copy of your personal data.
• Request corrections to inaccurate or incomplete data.
• Request erasure or restrict processing of your data.
• Object to data processing based on legitimate interests or for marketing purposes.
• Request data portability where applicable.

To exercise these rights, please contact us at straalhealthcare@gmail.com. We may ask for verification to protect your information.

Data Retention

We retain your personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies. When no longer required, data is securely deleted or anonymized.

Data Sharing and Third Parties

We may share your data with trusted third parties to facilitate our services, including:

• Healthcare service providers and partners bound by confidentiality agreements.
• Payment processors and IT service providers supporting our website and operations.
• Regulatory or legal authorities when required by law or to protect rights.

These third parties are contractually obligated to protect your information and use it solely for the purposes we specify.

Security Measures

Straal Healthcare employs advanced security protocols including HTTPS, encryption, access controls, and routine security audits to protect your data. Despite these measures, no system is completely impervious—please notify us promptly if you suspect any unauthorized access.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, remember preferences, and analyze site traffic. You can manage cookie preferences via your browser settings. Disabling cookies may affect some features.

Children's Privacy

Our services are not directed at children under 16 years old. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us to request deletion.

Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted here with an updated effective date and, where appropriate, notifications will be provided.

Contact Us

For questions, data access requests, or complaints regarding your personal information, please reach out to our Privacy Officer:

If you are located in a jurisdiction with a supervisory data protection authority, you may also lodge complaints directly with them.